How to Configure Offline Mode

Overview In this article we’ll explain how to configure Offline Mode. NOTE: By default all PV Systems and components are set to Available Offline. Global Settings Open the Main Menu and scroll down to CONFIGURE. Click Settings. Scroll down to Quote Settings. Select the Offline Thermal Systems. This will automatically select the hot water Read more…

Adding an Image to an Email Template

Overview This article will explain how to create a hosted Image and use it in an Email Template. Creating a hosted Image Open the Main Menu and scroll down to CONFIGURE. Click Images. Click New. Browse to the image you wish to use and click Open. Once the image has been loaded, click the pencil icon to Read more…

Sales Date Configuration

Overview The Sales Date on a Quote is populated when the Quote reaches a configured Status. Once the Sales Date is populated, it will not be automatically overridden. Configure the Quote Status Open the Main Menu and scroll down to CONFIGURE. Click Job Status. In the Job Status list, tick Convert to Sales on Read more…

How to Configure Sales KPI’s

Overview In this article we’ll explain how to setup sales KPI’s used in the Sales Dashboard. How to configure default Sales KPI’s Open the Main Menu and scroll down to CONFIGURE. Click Settings. Click the Set KPIs button. Set one or more of the following KPI’s for each Sales Category: Min. Conv. % – Read more…

How to configure the Duplicate Filter rule

Overview In this article we’ll explain how to setup the system to handle Duplicate Quotes in Sales Reporting. How to configure the Duplicate Filter rule Open the Main Menu and scroll down to CONFIGURE. Click Settings. Scroll down to Quote Settings. Set the Duplicate Filter to one of the options: Show Duplicates – All duplicate Read more…

How to Configure Email Templates

Overview This article will explain how to configure Email Templates. How to configure Email Templates Open the Main Menu and scroll down to CONFIGURE. Click Emails. A list of the configured email templates will be shown. Please note, the following emails are system related: EMAIL1 – Sent via the Quote > Print / Email Read more…

How to set multiple Products to Inactive

Overview In this article we’ll explain how to set multiple Products as Inactive at once. How to set multiple products to inactive Open the Main Menu and scroll down to CONFIGURE Click Products Apply a filter to the list for the products you wish to set to Inactive. eg: Category Filter = PV SYSTEMS Read more…