Privacy Policy

Last updated: September 2, 2026

Mozo Business Apps t/a Zoom Apps (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and process. This Privacy Policy outlines how we handle personal information in connection with our website, software applications, and integration services, including the QuickBooks Integration for Solahart Dealers (collectively, the “Services”).

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect information necessary to deliver, maintain, and support our Services.

  • Personal Information You Provide Directly: When you contact us, purchase a license, or submit a support ticket, we may collect personal details such as your name, email address, phone number, business name, billing address, and payment information.
  • Integration Data (Passthrough & Processing): When you use our QuickBooks or Solahart integration plugins, operational, customer, financial, or transactional data is transmitted between your WordPress site and third-party APIs (Intuit QuickBooks and Solahart platforms). We process this data strictly to execute the synchronisation features of the integration.
  • Website & Diagnostics Data: When you visit our website or run our software, we may automatically collect technical data, including your IP address, browser type, operating system, plugin diagnostic logs, and usage statistics via cookies or error-reporting tools.

2. How We Use Your Information

We collect and use your personal information for the following primary purposes:

  • To deliver, operate, and maintain our software, plugins, and web integration services.
  • To process transactions, manage subscriptions, and provide billing receipts.
  • To provide technical support, investigate integration issues, and deliver software updates.
  • To communicate operational notices, policy updates, or security alerts.
  • To comply with legal and accounting obligations under Australian law.

3. Disclosure of Information & Overseas Data Flows

We do not sell, rent, or trade your personal information. We only disclose personal information in the following circumstances:

  • Third-Party Service Providers: We share necessary data with trusted service providers who assist us in operating our business (e.g., payment processors, web hosting providers, and customer support tools).
  • API Integrations: Data processed via our integration tools is transmitted directly to the third-party platforms you explicitly connect (such as Intuit QuickBooks and Solahart).
  • Overseas Disclosures (APP 8): Some of our underlying cloud infrastructure, database hosting, or third-party platforms (such as Intuit servers or international web hosts) may be located outside Australia (including in the United States or Europe). Where we disclose personal information to an overseas recipient, we take reasonable steps to ensure they handle that information consistently with the APPs.
  • Legal Requirements: We may disclose information if required to do so by Australian law, court order, or regulatory authority.

4. Data Storage and Security

We maintain administrative, technical, and physical safeguards designed to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

Our integration plugins operate primarily as direct passthrough tools between your local server and third-party APIs. Where temporary caching or logging occurs on your WordPress server to facilitate syncing, you are responsible for maintaining secure access controls on your WordPress hosting environment.

5. Third-Party Services and Links

Our Services interface with third-party software and websites (e.g., Intuit QuickBooks, Solahart, WordPress plugins). We are not responsible for the privacy practices, policies, or data security measures of these third parties. We encourage you to review their respective privacy policies before connecting your systems.

6. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct or update any inaccurate, incomplete, or out-of-date personal information.
  • Complaints: If you believe we have breached the APPs or wish to make a complaint about how we handled your data, please contact us using the details below. We will acknowledge and investigate your complaint within a reasonable timeframe (typically 30 days).

If you are not satisfied with our response to a privacy complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business practices, or software features. Any updates will be posted on this page with a revised “Last updated” date. Continued use of our Services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

  • Entity Name: Mozo Business Apps t/a Zoom Apps
  • Location: New South Wales, Australia
  • Email: support@zoomapps.com.au
  • Website: www.zoomapps.com.au